Customer Testimonials
Quick service and easy to schedule online
Great, friendly service.
courtesy of the employees
I am happy with the service. I have been getting service here or the legacy dealer for many years
Did everything quickly! !
Great customer service! Everyone was very helpful! It was a super easy process to purchase a car!
We just purchased ANOTHER terrific car, at a crazy terrific price! No other dealerships go the extra mile like this one does! Thanks to everyone at Videon Chevrolet in Phoenixville !!!
I drove to this location from NJ to purchase a used vehicle. Matt was great! Honest, no pressure, delivered what he promised. I cannot recommend them highly enough.
Our salesman Mark Hutchinson was wonderful, from the first call to see if car we saw was still available. No high pressure, offered great deal right off the bat. After test drive we put down a deposit spent 45 minutes total. Returned to pick up car. Owner even came out to thank us for our purchase. Finance process was seamless took less then an hour and we were out the door. They were most helpful in every way.
Today, I purchased a new truck from Videon. The staff was amazing and accommodating and went out of their way to go above and beyond to make sure I was beyond satisfied. Thank you to each team member, and service team, for all that you do!
I had a unique situation in that back in February I custom built a 2021 2SS Camaro. Due to production delays because of the microchip 10 weeks later I was still carless and having to turn in the lease in just a few weeks. I went on a search for something that was as close to what I built as I could find. I looked at and or called on 32 cars, and that is no exaggeration. The dealerships were very difficult to deal with in a hole because I was in another state trying to ascertain a vehicle. Because I had a ...
They purchased my leased car!!! I leased a 2018 Chevy Tahoe. I was about 2 months from the end of my lease. I was contacted by Matt Videon at Video Chevrolet. He offered to buy out my lease. I was initially leery of being contacted by a dealership several states away (I live in Rhode Island), but the process worked out extremely well. Matt sent 2 drivers to my house to take delivery of my leased car and paid off my balance immediately. He sent me proof that the balance was paid before my car even left my driveway. The whole process was ...
Great experience fixing our leaking sunroof!
My experience at Videon Chevrolet was excellent!Nick Mongan went above and beyond for my wife and I and that meant a lot to making our purchase stress free!Would highly recommend this dealership to anyone looking to purchase another vehicle 👍🏻
Videon Chevrolet experience was excellent! Nick Mongan went above and beyond for my wife and I! Would strongly recommend anyone shopping for another vehicle start here👍🏻
Great staff. Super easy and quick transaction with my purchase of a new (to me) car. Great trade in offer on my old one as well which was awesome news!
I’ve been to this dealership several times to see their vehicles. The used car lot is priced right, there’s no obscene pricing to jerk you around. The new car selection was solid, everything was nicely equipped. Third and most important they had options even if your credit was “yuck”. I worked on my credit for a couple years and received great opportunities for financing new or used. I was torn between vehicles because they showed me several options, where in my past the dealers used to say, “here’s all I can do” and give me one lame ...
Great experience, no wait or waited time.
I have been using Videon for service for the past several years and have never had an issue. Bob is very helpful with scheduling my service and keeping me up to date on upcoming maintenance.
With the help of Chris and Matt Santa was able to deliver the new car in time for Christmas.
Service was great as usual. Shelly was awesome took my reservation in on time and out. Great job and thanks again
Shelly in service is awesome! You know you are getting an honest appraisal and a fair price! In an industry filled with less than reputable people Shelly stands head and shoulders above the rest! Someone you can really trust.
Debbie Kraynak went above and beyond to help me purchase my new car. She is my sister-in-law, knows that I care 24/7 for my wife, and made the entire process very easy by coming to my house to process the paperwork. This made the process extremely stress free.
Nick stopped at nothing to find us EXACTLY what we wanted. we highly recommend nick and this dealership. everyone so nice. christine and ryshee thomas.
Great Dealership! Buy all my new Chevy’s there. What little service I have needed, they have handled. I recommend VIDEON for all my car buying needs! Great people too!!
Quick service and courteous staff. Picked up my car and delivered it when it was finished.
Matt gave us a fair price, very low pressure sales. It was a pleasant experience from beginning to end.
The entire process was smooth and painless from our sales rep, Nick, to their finance department. We didn’t feel pressured or rushed. I would definitely recommend this dealership to family and friends.
Our entire car buying process was seamless. Communication, pricing, and overall great staff. Can’t thank Matt and his team enough!
They provide very good service.
CHRIS is a "NO B.S." Salesman ..... You won't Waste Your Time with Him!! This is a Family Owned and Operated Dealership..... where they Treat You Like FAMILY! A True 5 Star ☆☆☆☆☆ Dealership, Not like a Huge Conglomerate where it's All about PROFIT!
The dealership is willing to go the extra mile to satisfy its customers.
In out no problems.pros they will take care of you and your car.
Matt Gariti and Mike Impagliazzo were great. Low key and no pressure. Along with their Finance Manager, the whole process was very efficient.Very different from the big, corporate car dealerships.
Both their sales and service departments are awesome. We wouldn’t get an automobile anywhere else and we trust Videon with all our car’s maintenance and service.
It all started with the great communication online with the Internet Sales Manager....Jason. He gave me all the information that I requested in a very timely manner. Then I made an appointment to see the truck the next day. When my wife and I arrived at the dealership it was one of my best experiences with the haggling over a new vehicle. Very friendly and knowledgeable, a nice laid back, easy going transaction. Jason introduced us to Matt Videon and the deal was done very quickly. Dealership was very clean and highly organized. I would like to thank Matt ...
Terrific experience. The team was fast, efficient, knowledgeable and friendly. Recommend Videon for anyone looking to buy!
Always so helpful and nice. Shout out to Matt Gariti, he is my go to Salesman. .
I just need to shout out Videon Chevrolet in Phoenixville for going way above and beyond for my family today. I usually get my car serviced at a different dealership but when we went to start our car this morning it wouldnt start. I called Videon Chevy on the off chance they might be able to save me the trouble of having my car towed 20 minutes to our primary dealership. Not only were they super helpful, service Manager JOE MCGLONE came to my house to help me out! It is not a regular service that they offer but he knew ...
Nabil Waris , been the best car salesman I have ever dealt with he is very polite, honest and transparent about everything. He is Totally awesome!! I didn't even want a Chevy truck I wanted a GMC however after dealing with him. I felt very confident I was making the right choice
Very good customer service!
Friendly, honest, and totally transparent. Best dealership experience I've ever had! Jess was awesome - very kind, easy going, patient, and easy to work with. Stu was great and very informative. Nicole made the paperwork & financing portion extremely easy! She's got it down to a science. We especially appreciated the overnight test drive. That gave us much more confidence in choosing our Equinox. We will definitely be coming back to Videon for future servicing and purchasing. Thanks to the staff, you're awesome!!
Always professional and timely service delivered by courteous staff!
Excellent dealership Would recommend it over that other dealership in Limerick
I just purchased my new vehicle on Saturday February the 1st. Justine was great and we had some laughs but we got approved. Stu was just as great and everyone else was very friendly. Thank you we love our new 2016 Buick Cascada!!!
great customer service provided by all staff!
I travel all the way to Chevrolet of Phoenixville because the service and staff are absolutely amazing, kind and caring. Everyone's professional. Would recommend to everyone.
My check engine light came on all of a sudden and my car started stalling so I called Videon in Phoenixville. They got me in at my convenience and my car was finished very quickly. Best of all the work was covered by my warranty. Thank you.
Quick and complete service, very happy. Would definitely recommend Videon Chevrolet to friends and family. Thank you very much for the quick service. We came in last min of the day for a dead battery and were treated and assisted with top notch service.
Fantastic experience! Everybody was so nice. I would definitely recommend buying a car there. Everything is so easy. Thanks for making my buying experience so wonderful.
I was happy with the convenience of scheduling the appointment. The service was performed timely but the roof rail could not be installed because the wrong part was ordered. Since I needed the roof rail for a trip and couldn’t get it in time, I canceled the purchase.
Easy online scheduling, within two days. Air conditioner fixed promptly. Was kept apprised by Drew of findings and recommendations. Comfortable waiting area available. Pricing good
My truck had a recall and even though I didn’t buy my truck from Videon Videon contacted me about the recall and said that I needed to get it taken care of it And the place that I bought the truck hasn’t even contacted me about any recalls or about anything whatsoever and this is the kind a dealer that you want to have to work on your vehicle vidian was nice polite and very attentive to my needs on my truck
Exelent people Good people my brother bought a car good price and attention. very good and they helped him a lot
Recently bought a used car from them and the process was so easy. Had the pleasure of working with Matt who was very willing to work with us, was not pushy and answered all of our questions. Highly recommend him as a salesperson. Shortly after we bought the car, there was an announcement of a recall. Matt took it upon himself to notify me and gave me several options of how to get it handled. Previous experiences at some dealerships were not good, but by far, it was great here! Thank you Videon Chevrolet and Matt!
Even with GM on strike the Service Dept did a fine job. All issues reported were handled accordingly, timely & provided good follow up. Thank you.
Did not realize my inspection was up the next day and I was able to get an appointment right away and got the car done.
EXCELLENT guys to work with. Handled extended warranty professionally. Kept in touch with me through the whole service process. I would recommend them to anyone.
Service dept. Had me in and out in a good amount of time. Work done as scheduled. I have been taking my vehicle here since purchased new.
From calling to get an appointment to getting the service performed it was so easy! Fast and efficient service and comfortable waiting room. This was my first service visit and I was very pleased!
From calling and setting up the appointment to picking up the car. Everything is done quickly, correctly and dependably. I received a call early in the morning outlining my choices. I asked one question about one of the situations and was given a detailed explanation. I was told about how long it would take and how much. A few hours later I got the call that the car was ready. Everything was done as stated. Now all this sounds like a normal situation. Very true here but notvother car dealers. That is why I travel 25 miles to come here to ...
My vehicle was pulled into the garage at my designated appointment time and completed in an acceptable amount of time. Everyone has a busy schedule so timing is important.
Good quick process got right down to it in order to stream line the process. No hassles and minimal back and forth on price, trade value, etc.
They Answered all questions and informatative and knowledgeable. Were polite and courteous. What more needs to be said? The process to review is to long
Calling JJ and ask him if he could help me out. He spoke to shop manager got me right in. Unfortunately I don't even remember his name it was so quick and easy. Thanks again
Drew is really great. Videon really has stepped up and doing great work. Friendly and good work with a smile on their faces. Thank you
Great service providing a couple different repair options for the AFM system engine problems acting up in my 2011 Silverado. Despite me not being a regular customer, the Service Manager worked hard to negotiate support from GM since the problem started before my warranty expired. My dealer recently closed up but I have found my new dealer for sure! They conduct business the way it used to be meaning professional, fair, and fix it right the first time. My truck is running like a champ! Thanks again folks
Videon Chevrolet has an amazing team and you never feel pressure in buying a car! They work so hard in trying ro get you into a car that you want and like! Videon Chevrolet will always be my top choice car dealership when buying a car!
Great people! Quality work and very thorough. The loaner vehicle was much appreciated too. Thanks again for having great people and quality service work for Phoenixville.
Matt was knowledgeable and provided excellent customer service. Angelo made the finance/purchase portion of the process very easy. I will recommend Videon to friends and family.
They were honest, no hidden fees, everything was up front and they gave me a better deal then I expected
I travel out of my way to come to this Chevy dealer because they are so nice the customer service is amazing and they are always able to help.
Great service. Teamwork is evident! Stacy was very professional and knowledgeable about the Chevy TRAX. Brian was a low pressure salesman and I thank him for my car and his service to our country. Fred was very thorough. And the guys in the service department were highly skilled. Thank you all for a seamless experience.
If your ever looking for a new vehicle look no ware else see Matt Gariti he is your salesman . Been buying from him for many years . Videon is lucky to have he is the best !!!
I had a great experience with Videon. They worked hard to find the exact truck that I wanted and provided a great car-buying experience! They answered all of my questions and took the time to explain all of the ins and outs of the truck that I bought. I would recommend Videon Chevy to anyone!
Been going here for years and I always get great service. Friendly and professional and always helpful. Great value and work, won’t take my vehicle anywhere else.
Great job and very efficient. They respected my time and I had a meeting to get to so I appreciated that very much. I’m definitely coming back.
Friendly staff and excellent service makes a Great experience for the customer at Videon Chevrolet Service. Happy with the quality of the repairs as well. Thank you
I have taken my Pontiac Torrent here since I purchased used in 2010. I love this dealership and their service department. Drew is attentive and listens to my concerns. All the records can be pulled up on the computer and they are so knowledgeable. Both Dennis and Chase who work on my car know me and my vehicle and are very knowledgeable. I appreciate the honest and fair estimates. They always explain the work estimate clearly. I tell them when I'm in that I love my car but because of their service, When it is time for resale I have ...
Sales and service are great. Good info on vehicles with knowledgable staff able to answer all questions. Happy with the price and look forward to doing business again.
I feel that my car is repaired correctly and both your mechanics and staff make the visit as stress free as possible. Thank You, A Satisfied Customer
I was able to call first thing in AM for oil change with tire rotation and courtesy inspection. They did a great job but never completed the courtesy inspection list. Gave the paper to me and nothing was checked as done, brake wear and tire pressure not noted. Im left to guess if this was done. Hoping they just overlooked it this time as previously it was completed.
This fantastic dealership has employees that make buying a car a delight instead of the painful nightmare it often is. Nicole and Stacy ensured I got just the right car for my circumstances. Angelo eased my anxiety about how much cars cost (I last bought a car in 1993; things have changed a bit.). If you need a car, this is definitely the dealership to visit. The staff felt like old friends, they knew their subject, and they made the entire experience pleasant. If I ever need another car, this is where I’ll go!
First check up with new Silverardo. They checked everything and ran some software updates on the computer as well. Overall very pleased with the level of
Matt and Stu are very friendly and knowledgeable. They put together a great deal for me. I had no other choice but to say yes.
Best service in the world. Have been going here for years and I trust their work. I recommend this service center to anyone who wants quality work done on their car.
Justin was amazing, extremely easy to work with, flexible and went above and beyond! They made my experience hassle free, quick, and easy from start to finish!! Will definitely be back to buy a Suburban in the next 2 years and all my cars will be from Videon!
We took our Malibi for service. It was our first time at Videon. We were impressed with their knowledge and support. They took the time to answer all of my questions and to address my concerns. Everyone on staff is so friendly and helpful
Very happy with ease of working with Videon. Drew in service made it very easy to schedule for next day service and kept me informed along the way.
Matt Giriti was great. This is the third car that i bought through him He is patient, explains things clearly, easy to talk to and goes over and above to be helpful. he does not pressure , which is important, because he makes me feel comfortable ! Always had a great experience buying cars through him. He is very professional, courteous and knowledgeable . Good experience!!!!!!!!!!!!!!!
The service was prompt and thorough. I was skeptical at first because of new owners. I was very pleased with the new owners and felt they served be very well. I will continue to use this dealership like I have in the past.
I went into Videon one Saturday afternoon just looking at a new truck to lease and never thought I would walk out of the dealer that day moving forward. This was my 6th purchase or lease of a Chevy Silverado within the past 20 years and I have never had a better experience than with Videon Chevrolet. Probably the biggest difference was Matt- my sales person. Not only was he extremely knowledgeable about all aspects of the sales transaction and features of the vehicle, but he arrived at a price that met my expectations almost immediately, There was no haggling back ...
The best car buying experience I have ever had. I searched a long time for my Colorado and found the perfect one at the best price at Videon Chevrolet. From the very beginning, they treated my wife and I with respect and genuine concern for our best interest. They went way above and beyond what I would expect from a car dealership. Pricing was transparent, I knew through the entire process what was going on and what to expect next. The deal they gave me was fantastic right from the beginning. No running back and fourth five times until I ...
Took me the day I called. Fixed the issue completely. Were very friendly and helpful. Much better than the dealership wher I leased my last three vehicles!
The staff is very professional and friendly. We negotiated a fair deal without any back and forth between the sales and manager desk, an annoyance you find in many other car dealerships. Justin and Angelo worked with me directly and efficiently to arrive at a fair lease. I highly recommend Videon for your Chevy needs.
When you pick up your car after service. Where is my car parked I ask. On the side if not there then around back I was told. I walk the side and back twice finally a nice service tech asks me model and says I will find it. He comes back to me and says it is in the garage. They did plug it in so I had a full charge.
We were thrown into looking for a new car because of an accident that totaled our car. We we were overwhelmed when we walked into Videon Chevrolet. Al helped us find the right car which met our family’s needs. We still need a seven seater but didn’t want a big suburban because our daughter will be learning to drive in a couple of years. The Traverse was the right fit! With the added teen safety features and a roomy interior the whole family is excited! Angelo helped us with financing options and extended warranties. Al and Angelo were ...
Videon goes above and beyond to accommodate their customers. Yesterday, they sent a driver to my place of work to pick up my truck so that I didn't disrupt my work day. I highly recommend Videon for your automotive service needs!
Everyone is so polite and honest. It is a pleasure to do business with Videon. I would always recommend this place to my friends and family.
Scheduled next day service right from the website. Was in and out in an hour. Comfortable waiting room. Friendly people. Will definitely be coming back.
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