Customer Testimonials
on time and complete
After several visits, with a check engine light we still have the same problem. They have charged me for a LOT of new parts that I am guessing that I did not need. I will edit this review if/when this gets resolved in a fair manner.
Maintenance department will make up maintenance Chevy doesn’t require your vehicle to have to maximize your bill.
EV charger doesn't work and they don't make it easy.
Great purchase experience. Had the right model in stock and worked out an appropriate price. Even got me out of the building before the snowstorm moved in!!
Highly disappointed. Went in for a simple radio / computer problem. Asked while there for my engine to be checked. They charged me 2 fees of 199$ so 400$ total. And after driving off the lot my computer went black. It was there all day. Ill never go back. Ridiculous.
I came to Videon Chevrolet hoping for a good deal. After days of searching they were able to find me a reasonably priced car for exactly what I wanted. Matt Gariti was very friendly and helpful. He haa alot on his plate for the day, but never made me feel rushed.
Mark was very professional and sincere. He was excellent in finding me the vehicle of my choice. He had everything planned and well organized for me to pick up my vehicle.
First time purchasing from Videon but extremely pleased with every interaction and step of the buying process. The salesman Kash was great to work with. He was knowledgeable, responsive and just pleasant to work with. Thanks again!
Enjoy my experience, Mark was great!!!
I am extremely happy with my new 2026 Chevy Equinox Ev 2LT.
Having sold cars for Videon Chevrolet when they were in Newton Square I know that they are a very honest family owned dealership.
My salesman, Kash found me the color and equipment I wanted and then went over every detail on the car on delivery. Wesley, the used car manager also gave me tips on owning my first all electric car.
The car itself is mind blowing and I will return for maintenance as needed. Plus I’m very happy knowing Andy Quinn is in the back helping run ... Read More Google - Dec 18, 2025
We came to upgrade our vehicle to accommodate our family. Kash was extremely helpful and professional finding us deals, ensuring nothing went unnoticed and was a very personable making a great experience shopping at Videon!
Great Dealer to work with. Kash our salesperson was awesome, very knowledgeable, not pushy and friendly. That can also be said for the manager and finance team. Check them out if you need a new or used car, suv, or truck.
Sales went above and beyond. Fantastic experience, would recommend this dealership to everyone!
Kash was great to deal with. The entire car-buying experience was streamlined. Pricing was great. Highly recommend Videon and Kash!
Very helpful didn't pressure me at all made everything go smoothly
Purchased 4 new tires, alignment, and inspection. Prices were good, tires were on sale, but at the last minute as I was checking out a 3% credit card fee was added which ended up being $30. It was never mentioned and was not on the invoice, I had to inquire why the charged amount was different. I don’t like these fees and this felt sneaky. I would have used a check if I had known. Service was great otherwise, all good interactions with staff.
Melissa was great. Very helpful. Love the new car.
Kash was great to work with! Easy process and we walked out with our dream truck!
Just purchased a new Trailblazer from Videon.Had a wonderful experience working with Colin Rezer very friendly and knowledgeable. Thanks to everyone who helped with me getting my new car.
Kash was amazing to work with. Was straightforward through text messages prior to showing up to the dealership. So the experience was comfortable and felt know pressure for any sort of add ons or up charges. The price was the price, and we shared jokes and laughs about fatherhood and our kids. Would definitely buy again at Videon Chevrolet, Phoenixville
Bought a 2026 chevy corvette stingray from Videon Chevrolet . The salesman Matt Gariti was awesome to work with, no pressure, helped me build it the way I wanted. Matt kept me informed during the whole process. Excellent experience with Videon! I'd recommend them to anyone. Thank you Again
Great buying experience!
Great experience, Jordon Allison and general sales manager Alex were fantastic, much better buying experience than Ford
Bought a used durango from Matt G. Great experience, everything was quick and seamless. Only issue is the first night I noticed one of the daytime running lights is out. Mad at myself for not checking it before purchasing. I call videon and see if they can do anything for me. The answer is no, try to use the warranty you purchased with the car. I guess I was expecting them to take care of it for me, especially since they also sold the car with their own 3 month warranty. Anyway, make sure everything like that works before purchasing!
great authentic rep , Phil Bransford knows engine, trucks and performance.
Happy to have driven 100 miles to Videon Chevrolet Greeted immediately upon entering the showroom and it only got better after that. Superior service where the dealer values the customer. Sales/support team were second to none. Every car dealer should be a thorough as Videon. They put me behind the wheel of my new-to- me Cadillac Blackwing. Thank you Melissa and Mark.
Mark was so patient and helpful when I purchased my first car!! Everybody was very nice. Would definitely recommend coming here.
Mark was excellent! Very insightful and friendly. He made for a seamless sales experience. Highly recommend!
Had outstanding experience. Sales associate Kash is super friendly and did a great job.
Pleasant, low key and timely. They had the car I was looking for at a reasonable price.
Wes made the experience convenient and easy. Highly recommended
Great well experienced sales team. Kash was a terrific salesman. I would highly recommend.
Over my years I have purchased several new vehicles along with several certified pre-owned vehicles. It has always been an arduous task. Sales people that make you feel like you are doing them a favor by purchasing a vehicle from them, like you have interrupted their day by asking questions, or made to feel as if you are a nuisance. An inconvenience because you don’t know every detail of information needed to proceed with a purchase off the top of your head. Not to mention there always seems to be an issue to contend with.
Allow me to tell ... Read More Google - Nov 4, 2025
Matt Videon and his staff went above and beyond to get me into a new truck. I highly recommend this dealership.
Phil is the best! Very patient, got us a great deal, and has such positive energy!
Bought a 2026 Silverado 1500 from Videon Chevrolet. Colin, the salesman I worked with was great. We ended up with a great deal that met my needs perfectly. First GM product I have purchased in many years. The delivery process was fast and efficient. Small dealership but big on value.
The staff here are some of the best I have ever talked too. Always going out of their way to meet your every need.
Enjoyed working with Colin who was very helpful and willing to help with any of my concerns even after my purchase.
Great info and super helpful!!
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Arrived not sure if we could work a deal with my situation. Phil and the Videon team was awsome. They were patient with no pressure to make a decision I was not comfortable with. I drove off in a new vehicle. You want a new vehicle, Videon is the place to go.
Mark Hutchinson was phenomenal to work with! Truly made the process so easy and all our worries and questions disappear. Highly recommend!
Colin was great and made the entire process easy!
3rd vehicle purchase at Videon! Phil is awesome and helped us immensely! My wife was in accident and our 23 Tahoe was totaled. We went right to Videon and Phil! They took care of us! Will go back again!
I wanted a red Trax Matt got my wife and I one the next day have me what I wanted for my trade in.Quick and easy.
Excellent experience
Our whole experience at the dealership was amazing, Matt our salesman made it very smooth and a positive experience purchasing the vehicle. I truly felt he gave us the best deal and worked with us to make that happen. I would recommend this dealership to anybody looking for a new or used vehicle. Thanks for a great purchase.. A+
So quick and easy!! Thank you!!
Kash is super knowledgeable and answered all queries diligently. We are very happy to do business with. Manager is super cool. We recommend this dealership.
Best experience I’ve ever had purchasing a car. The whole process was easy and quick. Everyone was so respectful and helpful.
If Videon continues to pass on credit surcharges, I will bring my business elsewhere. No other Chevy dealers in the area are doing this. Transparent and fair means being upfront about these charges BEFORE I pay. Not after I tapped my credit card. I also called to voice concern the same day after my visit, with no further communication several days later. It's disappointing, after 20 years of visiting this dealership, this is how customers are valued - insisting on charging $2.50 on an already premium $79.99 (before tax/fees) oil change/tire rotation. It feels petty. And what's nuts is ... Read More Google - Oct 2, 2025
We received a text to confirm our appointment, but when we got there, they did not know we were coming. Sounded like the salesman assigned to us was on vacation so someone had to fill in for him. The man filling in seemed rushed and too much on his plate. We were disappointed because we did confirm the appt.
Bad experience with service dept. I'll be going to Patriot from now on...
Videon has consistently provided our auto-service needs with professionalism and excellent customer service. The staff there are wonderful! Our thanks to you all!
I had a very very pleasant experience buying my new Equinox!!! Colin Rezer made things very easy - answered all of my questions; before the sale and even a few days after!!
I had an amazing experience purchasing a vehicle from Videon Chevrolet of Phoenixville. Colin and his manager were very nice!
Smooth and easy interaction. Colin did a great job as my salesman, answered all my questions and helped set up my Bluetooth.
I had the best experience Colin was great and very informative about the vehicle I purchased the whole staff was super friendly and welcoming I would definitely recommend videon to all my friends and family best car buying experience I've had
Great experience. Mark made the whole process very easy and not stressful. Made some new friends along the way which usually isn’t the outcome working with car dealers in general
Kind, Helpful and knowledgeable, the team at Videon Chevrolet made the car-purchasing experience a pleasant one. Would recommend to others for future car purchases.
Had a mixed experience with Videon. The pros: Had a bulge in the side wall which they did take care of. My parking brake was not holding on my steep driveway, they did tighten. I do thank them for these items. The issues, when I purchased the car was told they would get me a great rate since my credit was so good. Rate given was 8.99% didn't think much of at the time since it was basically the same as I was quoted for other cars looked at. The next day I realized I was taken advantage of since ... Read More DealerRater - Sep 16, 2024
Had a mixed experience with Videon. The pros: Had a bulge in the side wall which they did take care of. My parking brake was not holding on my steep driveway, they did tighten. I do thank them for these items. The issues, when I purchased the car was told they would get me a great rate since my credit was so good. Rate given was 8.99% didn't think much of at the time since it was basically the same as I was quoted for other cars looked at. The next day I realized I was taken advantage of since ... Read More Google - Sep 16, 2024
Excellante place to do business and would highly recommend others do as well. Will be back again in the near future to buy another new car.
Champion price gouging. They quoted $540 for parts and $710 labor to replace a fuse box on a GMC truck. That is abusive. I bought the part from an honest GMC dealer for $148. It took me 15 minutes to install it. Good luck to you if you trust them to work on your vehicle.
Mark is helpful, patient and just a nice guy in general! Not to mention his knowledge on the vehicles.
Phil was great! He was very kind, helpful and knowledgeable. Phil made buying a vehicle at Videon Chevrolet a pleasurable experience.
Great experience!! Friendly knowledgeable staff took their time and walked me through all features and upgrades on the truck. Definitely recommitting Videon to Friends and family!!
Mark was extremely helpful and very professional. My overall experience with this dealership was outstanding. Would definitely do business with them again. I will be recommending them to anyone who will be looking to purchase a new or used vehicle
It was easy and comfortable working with Mark. Everyone was friendly and welcoming. Mark made the experience way less stressful than I expected.
The service was good and all my questions were answered I would recommend purchasing a vehicle from here
Ian was absolutely wonderful! He made this whole process so easy and non stressful! He’s a joy to work with, very knowledgeable, has a great sense of humor, and an A+ professional! I will definitely call Ian for my future Chevy needs! Highly recommend!!
Videon Chevrolet is a beautiful dealership. Easy to find with very friendly staff. Mark H was super knowledgeable about Chevy vehicles. He made the entire process of buying a new car super easy. I never felt pressured and he accomplished my every question and need. I would definitely return to him in the future for another vehicle purchase. Thanks Mark and Videon!
Everything went very smoothly. They have great communication! A pleasure to work with in buying my new car
The team at Videon treated me wonderfully. Mark has been helping me for the past couple months to find the right car for me. He went above and beyond to make sure he found the right car for me and helped me every step of the way. I am very happy with my experience at Videon Chevrolet. They are a family dealership and they treated me like their family. Thank you, Mark, and thank you Matt and Steve. Top notch business, who went out of their way to make sure I was well taken care of to get my beautiful ... Read More DealerRater - Apr 19, 2024
I enjoyed how they gave me my space to look around, did not feel pushy at all or like they were trying to convince me into a purchase
Very professional, helpful and easy to work with. Made my experience Awesome. Thank you Mark!!
Very efficient process from test drive to the final price to out the door . Mark made it flow right to the end .
Very pleased with the walk-in service available for an oil change. No appointment needed, which offers flexibility time wise. Didn’t have to wait too long and got on with the day✅
Mark was first class, professional and a pleasure to do business with. He made the whole process easy. Wes was also very knowledgeable and helpful with my trade in.
Everyone at videon has been great throughout this entire process. They listened to what I actually wanted and did everything they could to accommodate.
Everyone at Videon is very supportive and responsive to me and my Avalanche! From the lady that answers the phone to the maintenance and service personnel! Jack is especially efficient and always helps with any questions I have. I have to also mention the person who cleans my truck after it has some maintenance that requires staying over a day or two.My truck looks brand new! Great employees! Give them all a raise! Thank you!
The service department is terrible! Called on Monday 2/19 to schedule an appointment for an oil change. I was told no appointment was needed as they have an express lane. I went in for the oil change today Friday 2/23 and was told they aren’t offering the express lane this week and I’d need an appointment. When I explained I just called Monday that same week and the excuse I was given was “We have had a lot of turn over this week”. I am not shocked with how unorganized this place is. I’ve also been waiting on a ... Read More Google - Feb 23, 2024
Vehicle was repaired and replaced promptly Manager was very professional and courteous He listened to my concerns
Our 2022 Traverse was purchased from a dealer 3 hours away and Videon has handled two warranty service issues in both a timely and professional manner. I did not have the same service from Del in Paoli. The service department at Videon has been exceptional with excellent communication!
For this service call we had to bring our 2013 Cruze in for service. As it the case with all our recent service calls to Videon it was an overall wonderful experience. The service team is responsive, respectful and I feel offers an excellent all-around experience.
My only rationale for not giving 5 stars was the sheer cost for the repairs which was mostly due to labor costs. I understand with this specific service call there was a significant amount of labor involved it is just very frustrating as the labor costs have seemingly sky rocked of late. As a dedicated GM ... Read More DealerRater - Jan 7, 2024
Our salesman Keo was friendly and very helpful with the purchase of our new, One of the "Last of it's kind" Black Camaro , Convertable 2-SS.
I have recently had issues with the Service Department at Videon and I think it's time to find a new mechanic! Most recently, I returned from a trip out of town to find I had a dead battery on my truck. I took it to them for the second time in a year and asked to find out what was drawing my battery down. The last time they gave me a new battery and said that would take care of it. I had the dead battery 3 times after that. I cannot leave the truck more than 4 to 5 days without ... Read More Google - Nov 19, 2023
My salesman Phil Bransford was very helpful,friendly and made me feel comfortable in my purchase and I thoroughly enjoyed my experience . It was a very relaxed no pressure experience and everyone there was warm and friendly. I am so happy with my Chevy trax
Absolutely disgusted with the treatment My son and I received here just to get my car inspection.. I was so appalled with the rudeness of the staff in general. I took my car and left and found another place to get it inspected.
I there 0 stars I'd pick that. Went in for inspection and oil change. After an hour + the told me inspection failed, bad struts. 1400 dollars to fix, went to patriot Chevrolet in Limerick, inspection passed. Videon Chevrolet are thrives, stay away
Everyone was nice to work with & I would have no problem to purchase another vehicle from Videom Chevrolet